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Hospice Intake Coordinator in San Antonio, TX at Jordan

Date Posted: 2/16/2018

Job Snapshot

Job Description


The Hospice Intake Coordinator is responsiblefor appropriately receiving and coordinating Hospice referrals fromphysicians, hospitals, facilities and other community resources.  The Hospice Intake Coordinator performs aninitial screening to determine suitability for admission to Hospice Careaccording to Medicare, Medicaid and third party payer guidelines.

Essential Functions:

  1. Integrates CIMA Hospice Mission, Vision, and Values into each of the responsibilities of this position and daily communication with our customers and co-workers.

  2. Completes the referral/intake process including but not limited to initial contact with the patient/caregiver, assisting in securing physician orders, and coordination/documentation with sister departments as well as other referral sources.

  3. Coordinates the acceptance of all new patient referrals with the Branch, Marketing Representative, and any other department/entity as needed.

  4. Collaborates with Administrator, Director of Nurses, Clinical Managers, and Marketing Representative on any referral.

  5. Disseminates the intake information to appropriate sources.

  6. Ensures timely processing of intake information and documentation of daily follow-up.

  7. Develops cooperative relationships and communicates effectively and professionally with patients, families, co-workers, and referral sources.

  8. Obtains/receives physician orders, discharge summaries and other pertinent information.

  9. Enters referral and other appropriate information into HCHB including request for services, pertinent history, patient notes, financial notes and insurance information.

  10. Attends in-services and continuing education programs when appropriate and assigned.

Job Requirements


Education/Skills                       Bachelorsdegree preferred, or at a minimum be a High school

                                              Graduate or have a GED with prior healthcare experience.                                               

Certification/Licensure            None required

Special Requirements             Must be able to understandand ensure compliance with all laws, regulations, and licensing standardsrelated to incoming hospice referrals and EOB forms in a Hospice Agency.  Must be proficient with basic computerprograms and be able to learn how to use new computer programs as changes oradditions are made.  


Responsible to                          Hospice Intake Manager

Dept Staff Supervised               None

Interrelationships                      Hospice Administrator,Director of Clinical Services, All Agency employees, volunteers, and contractedstaff, physicians, outside healthcare providers and/or vendors.