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Part-Time Hospice Volunteer Coordinator in Newbury, MA at Jordan

Date Posted: 1/7/2019

Job Snapshot

  • Employee Type:
  • Location:
    Newbury, MA
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Great Lakes Caring understands that the value and quality of our care relies upon the ability and satisfaction of our employees. We prioritize patient care and employee satisfaction above corporate profitability. Because our core values underscore the foundation of our culture, we created I Am Great Lakes Caring to ensure that every employee embraces and is committed to our company's focus and mission. If you share our commitment to delivering superior quality care and loving where you work, then we invite you to join our team of compassionate professionals.



I am committed to quality. It is at the core of everything I do and every decision I make.

The Volunteer Coordinator is responsible for recruiting, coordinating, training, selecting, supervising and retaining volunteer services committed to the philosophy, goals and objectives of the hospice concept. This is accomplished by recruitment efforts in the community, scheduling and facilitating training, assigning volunteers to specific patients and/or facilities representing volunteers regularly with the Interdisciplinary Team, monitoring patient records and mentoring the volunteers through phone contact and ongoing training opportunities.

My commitment will include:

  • Interfaces with the Director of Hospice to aid in the overall development and enhancement of the volunteer program and in developing and conducting a continuing program for recruiting, training, and retention of volunteers.
  • Assures a sufficient number of volunteers to consistently provide service time equal to no less than 5% of direct care hours.
  • Supervises and establishes goals and objectives with and for the volunteer program. Monitors progress towards objectives/goals and follows up with supervisor.
  • Responsible for screening, selecting, evaluating, counseling or disciplinary actions of volunteers, to ensure these individuals meet the highest standards of personal integrity, emotional maturity, responsibility, flexibility and sensitivity needs of the dying patient and family.
  • Assigns volunteers to meet program needs appropriate to volunteers’ interests and skills, including appropriate record keeping.
  • Coordinates and conducts volunteer training and orientation sessions.
  • Interfaces with the Regional Director regarding revisions, additions and deletions of volunteer forms.
  • Responsible for documenting and tracking appropriate volunteer statistical information and other volunteer program records as evidenced by evaluations and other volunteer demographic needs completed before expiration or due date.
  • Assesses and identifies volunteers’ educational needs and implements appropriate programs.
  • Responsible for planning the annual recognition program for volunteers.
  • Manages time in a cost-effective manner that demonstrates an understanding of hospice reimbursement methodologies.
  • Tracks and records volunteer hours and comprise a current and accurate volunteer cost-savings report.
  • Completes a written performance evaluation of each volunteer in a timely manner on an annual basis.
  • Establishes a minimum of two distinct volunteer positions: direct care, clerical support.
  • Assures volunteer recruiting is sufficient and meets set goals per agency strategic plan.


  • EDUCATION: High School Graduate or GED equivalent.
  • LICENSURE: Must have current and valid driver’s license.
  • EXPERIENCE: 2 years’ experience in a health care or hospice setting.
  • SKILLS: Ability to plan, organize and supervise volunteers. Excellent communication both verbally and written. Ability to motivate, interact with and recruit a diverse range of individuals in the business and community. Able to demonstrate problem-solving skills, organizational skills and attention to detail. Ability to handle multiple priorities, documentation requirements and deadlines. Experience in mentoring staff. Skilled in conflict resolution. Able to adapt personal style/approach to gain cooperation without confrontation.
  • TRANSPORTATION: Reliable transportation and valid automobile insurance coverage.
  • HEALTH STATUS: Meets all applicable agency policies and procedures related to health screening and required testing.

I am committed to a caring culture that embraces teamwork and supports the employee.


At Great Lakes Caring Home Health and Hospice we want you to love your work and the people you work with, while making a positive difference in the lives of patients. That is why a career at Great Lakes Caring offers:

  • A new challenge that allows you to make your work meaningful
  • Competitive compensation based on experience
  • A full line of benefits including medical, dental and vision insurance
  • Paid vacation and holidays
  • Opportunities for advancement within our organization
  • Tuition reimbursement and certification testing to help you reach your goals




I am committed to integrity, efficiency and the highest ethical standards.

Great Lakes Caring Home Health and Hospice, part of the Elara Caring network of companies, is one of the nation's leading providers of in home health care. Great Lakes Caring dedicates its resources to providing value-based, high quality care wherever our patients call home. Great Lakes Caring's primary focus is to provide superior quality health care to those we are honored to serve, utilizing state-of-the-art technology and innovative processes which drive extraordinary patient outcomes. With locations across the country, Great Lakes Caring provides the right care, at the right time, in the right place. Great Lakes Caring is committed to being a great place to work for employees, and is the recipient of Fortune Magazine's Best Workplaces in Healthcare and Best Workplaces for Millennials awards, in addition to being recognized as a National Best and Brightest Company to Work For.